Frequently Asked Questions

Choose a template, send your content.

Please check the FAQs below for answers to commonly asked questions. If you have further questions, please feel free to contact us. Members can log a support ticket.

General FAQs

If you’ve purchased a template or subscribed to a Clinic Page you’re a registered member. Please login and visit the Support page to submit a ticket.

For all other enquiries, please visit the Contact page.

We accept all major credit cards.

There are high quality and royalty free images available on Freepik and Pexels as well as Unsplash. Choose a photo and send us the link, or simply email it through and we can incorporate it in your template design. You can also keep the royalty free images already in use for the template.

If you’re buying a template you will need your own web hosting and a domain name. We offer affordable and reliable hosting if needed.

If you need to purchase a domain name, we suggest you do it yourself in order to both retain ownership of it, and to register it under your business structure. Crazy Domains offer Aussie domain names for sale.

If you are subscribing to a Clinic Page, you do not need a domain name as your page will be hosted on this website in the format of; clinicpages.com.au/your-business-name

SEO stands for “search engine optimisation.” Simply put, SEO is the process of improving your website to increase its visibility for relevant searches.

The better visibility your pages have in search results, the more likely you are to garner attention and attract prospective and existing customers to your business. For a detailed explanation of SEO, please see this article.

We also offer a competitive Monthly SEO package for those purchasing a template to use with their own web hosting.

If you are subscribing to a Clinic Page, it will appear on this website. We conduct regular Search Engine Optimisation for clinicpages.com.au and all client pages appearing here.

Unfortunately we do not offer this service at this time. You could try using an online logo maker, or hiring someone on Fivver.

We can omit any of the content and layout shown in the templates.

For example; if you do not have clinic photos, we simply do not include the image gallery.

If you run a mobile business, we can leave out the Google Map.

If you do not have social media pages, we will not show the social icons.

Go to Image Colour Picker and upload a picture of your preferred colour.

Watch this video to see how to pick your fav colours.

Buying a Template

All Clinic Page templates are professionally designed and coded to rank well on Google and to display properly across all major browsers and on all device types (phone, tablet, desktop).

Depending on who built your website, it may or may not be secure, and it may or may not display properly on mobile phones. These are very important ranking factors for Google and you may find that your website does not show up in searches.

For a comparatively low cost, you can buy a template that we’ll customise and install for you. This is a much cheaper option than getting an agency to build a website for you!

Once your template is customised, there is always the option to expand upon it. We can add additional pages, we can also provide a shopping cart or online payment processing.

We will send you a link to fill out a brief form. This will enable you to upload photos, send a logo if you have one, and give us content for your page. This is also the time in which you can specify any custom colours you would like and any additional items for your page.

Once we have your content, it usually takes around a week for us to build your page. We will send you a link to proof your page before we install it.

Two design changes and revisions are allowed. Please log a support ticket to advise us of your design changes.

The template we supply has all of the relevant information included on one page to promote your business.

However, if you would like to expand on the template, you can certainly do so!

The template is a great basis on which to build as its been coded with quality design principles in mind. 

Talk to us about what you would like to see on your additional page or pages and we can happily supply you with a quote. We also provide shopping cart functionality and online payment processing.

Your template is built on the WordPress platform. WordPress is a very popular and well supported platform estimated to power around 35% of all websites on the internet.

With all that being said, your web host will need to support WordPress hosting. This is very rarely an issue due to its popularity.

Please check with your hosting provider to see if they support WordPress hosting. If you are unsure about what they are telling you, please do not hesitate to log a support ticket or to get in touch via our contact page.

Please remember we also offer state of the art WordPress hosting if you need it.

If you’re buying a template outright you will need a domain name and web hosting. Crazy Domains offer Aussie domain names for sale. We offer competitve website hosting if needed.

The template you purchase and that we customise with your content, will have all onsite optimisation performed on it. This includes but is not limited to;

  • keyword relevant titles and descriptions
  • alt tags for images
  • removal of any duplicate content
  • SSL checked (Secure page shown in the browser)
  • Mobile Optimised

These steps can be regarded as a baseline standard for your page to rank on Google. Once your page is installed it will require a backlink and citation strategy. For a further explanation on backlinks and citations, please see the Monthly SEO Package.

Go to Image Colour Picker and upload a picture of your preferred colour.

Watch this video to see how to pick your fav colours.

Subscribing to a Clinic Page

Absolutely you should! For the small cost of a Clinic Page, you’re getting an additional sales channel that is heavily promoted through Google and Social Media.

We also provide a link to your website from the Clinic Page; this drives more traffic to you and it also creates what is known as a ‘back link’ which helps the SEO (organic ranking) of your website.

You also benefit from having your business actively promoted by marketing professionals on a continual basis.

Absolutely! 

Choosing  Colours
Each template comprises two complementary colours.

To choose your own colours, send us a link, screenshot or image of the colours you like. If possible, try and supply the hex code of the colours for the best accuracy. If you don’t know what that is, don’t worry! Our talented designers will match the colours from the sample you send. 

Watch this video to see how to pick your fav colours.

Yes you can, but please note that unused time periods are non-refundable. For example; if you pay for three months and quit after two, unfortunately there is no refund. This is so we can cover our costs of building and promoting your page.

If you are subscribing to a Clinic Page on this website, a domain name is not required. Your page address will be along the lines of; clinicpages.com.au/your-business-name

You can use your own domain when buying a template outright.

 

Go to Image Colour Picker and upload a picture of your preferred colour.

Watch this video to see how to pick your fav colours.